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Customer Service
Our Promise
At Columbia Crest, we are just as devoted to superior customer service as we are to producing quality wines. Whether you're shopping online, by phone, or in our tasting room, you can count on our helpful Concierge team to answer any questions you might have along the way.
Shipping & Service
We cannot ship to these states due to restrictions.
Below are the states we can ship to, as noted in green.
- Arizona(12 cases/year)
- California
- Colorado
- Connecticut(25 bottles/62 days)
- District of Columbia(1 case/month)
- Florida(permitted only to certain wet areas)
- Georgia(12 cases/year)
- Hawaii(6 cases/year)
- Idaho(24 cases/year)
- Illinois(12 cases/year)
- Iowa
- Kansas(12 cases/year)
- Kentucky(10 cases/month)
- Maine(12 cases/year - no products under 750mL)
- Maryland(18 cases/household/year)
- Massachusetts(12 cases/year)
- Michigan
- Minnesota(2 cases/year)
- Missouri(2 cases/month)
- Montana(18 cases/year)
- Nebraska(12 cases/year)
- Nevada(12 cases/year)
- New Hampshire(12 cases/year - permitted only to certain wet areas)
- New Mexico(2 cases/month)
- New York(36 cases/year - permitted only to certain wet areas)
- North Carolina(2 cases/month)
- North Dakota(3 cases/month)
- Oregon(5 cases/month)
- Pennsylvania(36 cases/year)
- South Carolina(2 cases/month)
- Tennessee(1 case/month - up to 3 cases/year)
- Texas(45 bottles/month - up to 181 bottles/year)
- Vermont(12 cases/year)
- Virginia(2 cases/month)
- Washington
- West Virginia(2 cases/month)
- Wisconsin(12 cases/year)
To ensure extreme weather conditions or temperature variances do not impact the quality of your wine, orders will only be shipped Monday through Wednesday for Ground and Second Day Air shipping (when available) and Monday through Thursday for overnight shipping. Orders must be placed by 7am PST to be shipped on the same day. Shipping Policies